1. Purpose of Collection and Use of Personal Information
desub (hereinafter 'the Company') collects and uses personal information for the following purposes: • Service Provision: Use of the design subscription service, work requests, and delivery of results • Member Management: Registration, identity verification, service usage record management • Payment Processing: Subscription payments, refunds, invoice issuance • Service Improvement: Quality enhancement, usage statistics analysis • Marketing: New service announcements and event information (only with consent)
2. Personal Information Collected
The Company collects the following items for service provision: [Required] • Email address, password (for email registration) • Name • Google account information (for social login: email, profile image) [Optional] • Phone number [Automatically Collected] • Service usage records, access logs, IP addresses, payment records
3. Retention and Use Period
The Company destroys personal information without delay once the purpose of collection and use has been achieved. However, if preservation is required by relevant laws, data is retained for the following periods: • Records on contracts or withdrawal of offers: 5 years (E-Commerce Act) • Records on payment and supply of goods: 5 years (E-Commerce Act) • Records on consumer complaints or dispute resolution: 3 years (E-Commerce Act) • Records on access logs: 3 months (Protection of Communications Secrets Act)
4. Provision of Personal Information to Third Parties
The Company does not, in principle, provide users' personal information to external parties. However, exceptions are made in the following cases: • When the user has given prior consent • When required by law or requested by investigative authorities through legally prescribed procedures
5. Entrustment of Personal Information Processing
The Company entrusts personal information processing as follows for service fulfillment: • Payment Processing: Toss Payments Co., Ltd. - Entrusted tasks: Subscription payment processing and billing key management - Retention period: Until termination of the entrustment contract • Database Hosting: Prisma Data, Inc. - Entrusted tasks: Member information data storage - Retention period: Until termination of the entrustment contract
6. Destruction Procedures and Methods
The Company destroys personal information without delay when it is no longer needed, such as when the retention period has expired or the purpose of processing has been achieved. • Electronic files: Permanently deleted using methods that prevent recovery • Paper documents: Shredded or incinerated
7. User Rights and How to Exercise Them
Users may exercise the following rights regarding their personal information at any time: • Request to view personal information • Request to correct or delete personal information • Request to suspend processing of personal information • Request to withdraw membership These rights can be exercised through in-service settings or via email (hello@desub.kr).
8. Personal Information Protection Officer
The Company designates the following personal information protection officer to oversee processing of personal information and handle complaints: • Officer: desub Operations Team • Email: hello@desub.kr
9. Changes to This Policy
This Privacy Policy is effective as of January 1, 2025, and may be revised to reflect changes in laws or services. Any changes will be announced through the website.